Have an account?
Sign in, raise a ticket with a priority, and get a ticket number straight away. We reply on the ticket and email you when we do.
Care Plan / Support
Care Plan support
Tickets are raised and followed from your account, so you always see where yours stands and we always have the full history. Mon–Fri 09:00–18:00 UK, excluding UK bank holidays.
Raise a ticket
Two ways in, depending on whether you have an account yet.
New here?
Create an account with the email we have for you, verify it, and your tickets will carry your Care Plan tier.
No account and need us now? Email support@bytebridges.co.uk.
Not on a Care Plan yet?
Monitoring, patching, backups and bundled hours, with response times by tier.