Accessibility Statement

1. Our Commitment

Byte Bridges Solutions Ltd is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards.

We believe that everyone should be able to access information and services online, regardless of ability. Accessibility is not only a legal requirement but also the right thing to do.

2. Conformance Status

This website aims to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA. These guidelines explain how to make web content more accessible for people with disabilities.

Conformance level: Partially conformant - some parts of the content do not fully conform to WCAG 2.1 Level AA, but we are actively working to address these issues.

3. Accessibility Features

We have implemented the following features to enhance accessibility:

3.1 Navigation and Structure

• Logical heading hierarchy (H1, H2, H3, etc.) on all pages
• Skip navigation links to bypass repetitive content
• Consistent navigation structure across the website
• Descriptive page titles and link text
• Breadcrumb navigation on all pages

3.2 Visual Design

• Sufficient colour contrast ratios (minimum 4.5:1 for text)
• Text can be resized up to 200% without loss of functionality
• Information is not conveyed by colour alone
• Responsive design that works on various devices and screen sizes

3.3 Content and Media

• Alternative text (alt text) for all meaningful images
• Decorative images are marked as such (empty alt attribute)
• Clear and simple language where possible
• Transcripts for audio content (where applicable)
• Captions for video content (where applicable)

3.4 Forms and Interactive Elements

• Clear labels for all form fields
• Error messages that clearly identify the problem
• Keyboard accessible interactive elements
• Focus indicators for keyboard navigation
• Sufficient time to complete forms (no unexpected time limits)

3.5 Assistive Technology Support

• Compatible with screen readers (NVDA, JAWS, VoiceOver)
• Semantic HTML for proper interpretation
• ARIA labels and roles where appropriate
• Keyboard navigation support throughout the site

4. Known Limitations

Despite our best efforts, some parts of this website may not be fully accessible. We have identified the following limitations and are working to address them:

• Third-party content: Some embedded content from third parties (maps, videos, social media) may not be fully accessible. We are working with providers to improve this.
• PDF documents: Older PDF documents may not be fully accessible. We are in the process of reviewing and updating these documents.
• Complex interactive elements: Some advanced interactive features may have accessibility limitations. We are reviewing these and implementing improvements.

If you encounter any accessibility barriers, please let us know using the feedback mechanism in Section 7.

5. Browser and Assistive Technology Compatibility

This website is designed to work with:

• Modern web browsers (Chrome, Firefox, Safari, Edge - latest two versions)
• Screen readers (NVDA, JAWS, VoiceOver, TalkBack)
• Speech recognition software (Dragon NaturallySpeaking)
• Screen magnification software (ZoomText, MAGic)
• Keyboard-only navigation

We test our website regularly with these technologies, but cannot guarantee compatibility with all combinations of browsers and assistive technology.

6. Technical Specifications

Accessibility of this website relies on the following technologies:

• HTML5
• CSS3
• JavaScript (progressive enhancement - core functionality works without JavaScript)
• ARIA (Accessible Rich Internet Applications) attributes

These technologies are relied upon for conformance with the accessibility standards used. Some features may not be fully accessible if JavaScript is disabled, though we strive to provide fallback options.

7. Feedback and Contact Information

We welcome your feedback on the accessibility of this website. If you encounter accessibility barriers, please let us know:

7.1 Report an Accessibility Issue

Please provide as much information as possible:

• The page or feature where you encountered the problem
• A description of the accessibility barrier
• The assistive technology you were using (if applicable)
• Your browser and operating system

7.2 Contact Methods

7.3 Response Time

We aim to respond to accessibility feedback within 5 business days. For complex issues, we may need additional time to investigate and implement solutions, but we will keep you informed of our progress.

8. Alternative Access Options

If you cannot access content or features on our website, we can provide alternatives:

• Information in alternative formats (large print, audio, accessible PDF)
• Assistance via email to complete tasks
• Accessible versions of documents

Please contact us using the details in Section 7 to request alternative access.

9. Enforcement Procedure

If you are not satisfied with our response to your accessibility feedback, you can contact the Equality and Human Rights Commission (EHRC):

The EHRC can provide guidance on the Equality Act 2010 and investigate complaints about website accessibility.

10. Ongoing Commitment

Accessibility is an ongoing effort. We are committed to:

• Regular accessibility audits and testing with real users
• Training our team on accessibility best practices
• Incorporating accessibility from the start of new projects
• Continuously monitoring and improving accessibility
• Staying current with evolving accessibility standards

We review and update this statement regularly to reflect the current state of our website's accessibility.

11. Accessibility Standards and Legislation

This website aims to comply with:

• Web Content Accessibility Guidelines (WCAG) 2.1 Level AA
• Equality Act 2010 (UK)
• Public Sector Bodies (Websites and Mobile Applications) Accessibility Regulations 2018 (UK)

Last Updated: 26 December 2025
Last Reviewed: 26 December 2025